Let me UpDate you - Resilience Series

The Runnies Resilience Guarantee

At Runnies, we believe in eyewear that mirrors the strength and determination of those who wear it. Every pair of Runnies sunglasses is backed by our Resilience Guarantee:

• Built to Endure, Guaranteed: If your Runnies experience any breakage or damage, we’ll replace them, hassle-free. Your gear should be as resilient as you are.

• Stay Secure, Stay Comfortable: If your shades don’t hold up to our no-bounce promise, we’ll make it right with a replacement or a personalized adjustment.

• Ready for Every Step of the Journey: From daily wear to life’s toughest challenges, if your Runnies can’t keep up, just reach out. We’ll replace them to keep you equipped for what’s next.

No complicated forms, no fine print—just a quick message with a photo, and our team will handle the rest. Runnies are built for resilience, and we stand with you, every step of the way.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.